A boutique fitness membership is $140–$200 a month. Otto catches at-risk members before they cancel — two saves covers the Pro plan. Transparent pricing. No contract. Cancel anytime.
Not sure which plan? Tell us about your studio — we'll reply in one email. No call required.
A $170/mo membership × 12 months = $2,040 lifetime revenue per save. Two saves = $4,080. That's a 683% return on a single month of Pro — not counting acquisition costs you didn't spend replacing them.
| Feature | Starter $297/mo | Pro $597/mo | Elite $1,497/mo |
|---|---|---|---|
| Nightly risk scoring | ✓ | ✓ | ✓ |
| Monday brief | Email + SMS | Email + SMS | |
| At-risk detection | ✓ | ✓ | ✓ |
| Otto app seats | 1 | 3 | Unlimited |
| AI-drafted outreach (SMS + email) | — | ✓ | ✓ |
| Approve-before-send | — | ✓ | ✓ |
| Renewal + win-back sequences | — | ✓ | ✓ |
| No-show response | — | ✓ | ✓ |
| CFO revenue forecast | — | ✓ | ✓ |
| Reputation + reviews | — | ✓ | ✓ |
| Conversation hub | — | ✓ | ✓ |
| VIP + referral pipeline | — | — | ✓ |
| Custom AI persona | — | — | ✓ |
| GoHighLevel integration | — | — | ✓ |
| Strategy call | — | Quarterly | Monthly |
| Setup fee | $297 | $597 | $697 |
No. Month-to-month. You can cancel at the end of any billing cycle.
Non-refundable. It covers a human onboarding team calibrating Otto to your studio's cadence during the first 7 days. We don't charge it unless you signed.
Yes — 14 days free. Cancel any time before day 15 to pay nothing. Otherwise your card is charged the monthly fee on day 15 and your subscription auto-renews monthly until you cancel. You're also protected by a 30-day money-back guarantee on the first paid month if Otto is not useful to your studio. The setup fee is non-refundable.
Yes — 15% per location after the first.
More questions on the FAQ page.